SHIPPING & DELIVERY

SHIPPING CHARGES: DELIVERY WITHIN INDIA BALAJI Silvercrafts provides free delivery on all items upto Value of Rs. 2,00,000 with India. Cash on delivery is not available.

SHIPPING CHARGES: DELIVERY OUTSIDE INDIA Cash on Delivery mode of payment option is not available. We are accepting only Bank or wire transfers or Online QR scan payments.

IMPORTANT NOTE: ADDITIONAL CHARGES LIKE IMPORT DUTY OR CUSTOMS DUTY IF ANY, SPECIFIC TO A PARTICULAR COUNTRY ARE TO BE BORNE BY THE CUSTOMER.

SHIPPING POLICY

For International buyers, orders are shipped and delivered through Registered International Courier companies. For domestic buyers, orders are shipped through Registered Domestic Courier companies and /or Speed Post only. Orders are shipped within 4-5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post.

OFFICE NORMS

Balaji Silvercrafts is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 4-5 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Balaji Silvercrafts is in no way responsible for any damage to the order while in transit to the buyer. However, if there is any damage to the box or the seal is open kindly do not accept the parcel and call us immediately.

TRACKING OF ORDER

International buyers will also be able to track your order online using the AWB number of your parcel. The details of the AWB number and the link to tracking website will be shared to you once the order is dispatched from our centre.